Refund & Cancellation Policy

Refund & Cancellation Policy

Last Updated on: 3rd April 2026

1. Overview

This Refund & Cancellation Policy outlines the terms under which payments made to Loopwise Consultancy for digital marketing, automation, and consulting services are handled. By engaging our services, you agree to the terms stated below.

2. Nature of Services

Loopwise Consultancy provides digital services including, but not limited to:

  • Paid advertising management (Google Ads, Meta Ads)
  • Search Engine Optimization (SEO)
  • CRM setup and automation (HubSpot, GoHighLevel)
  • Landing page development and optimization
  • Email and SMS marketing systems

Due to the customized and time-intensive nature of these services, all work begins shortly after project initiation.

3. Refund Policy

3.1 Non-Refundable Services

All payments made for services are non-refundable once work has commenced. This includes:

  • Strategy development
  • Campaign setup
  • Automation workflows
  • Creative and landing page development

3.2 Exceptions

Refunds may be considered only under the following circumstances:

  • Duplicate payment made in error
  • Payment made but no work has been initiated by Loopwise Consultancy

Any approved refunds will be processed within 7–10 business days to the original payment method.

4. Cancellation Policy

4.1 Project-Based Services

Clients may cancel a project before work has begun for a full refund.

Once work has started, cancellation requests will not be eligible for refunds, and payment will be retained for work already completed.

4.2 Retainer / Ongoing Services

For monthly or ongoing services:

  • A minimum notice period of 7 days prior to the next billing cycle is required for cancellation
  • If cancellation notice is not provided within this period, the next billing cycle may be charged
  • Services will continue until the end of the current billing period.

5. Chargebacks & Disputes

Clients are encouraged to contact us directly at keyurrawal07@gmail.com before initiating any chargebacks or disputes.

Initiating a chargeback without prior communication may result in:

  • Immediate suspension of services
  • Submission of proof of service delivery to the payment provider

6. Modifications to Policy

Loopwise Consultancy reserves the right to update or modify this policy at any time. Changes will be reflected on this page with an updated effective date.

7. Contact Information

For any questions regarding this policy, please contact:

  • Email: keyurrawal07@gmail.com or keyur@loopwiseconsultancy.net
  • Business Name: Loopwise Consultancy
  • Website: www.loopwiseconsultancy.net
  • Phone/WhatsApp: +91 8697488708